Ciapo's Elliptical Machine

elliptical machine of ZHEJIANG CIAPO SPORTING GOODS CO., LTD keeps getting better not only in its functionality but also in its design because we believe that a more aesthetic and user-friendly design can help users more comfortable in using the product. We carry out interviews and online questionnaires with users from time to time to understand their latest demand for appearance and performance, which makes sure that our product is closest to the market need.

Ciapo has been noticeable for high recognition in the global markets. The products under the brand are favored by both giant enterprises and ordinary customers. The outstanding performance and design benefit the customer a lot and create a favorable profit margin. The brand becomes more attractive with the help of the products, leading to a higher ranking in the highly competitive market. The repurchase rate also keeps soaring.

We help our service team understand what they are dealing with - customers' concerns and visions, which is important to improve our service level at CIAPO. We gather feedback by performing customer satisfaction interviews with both new and long-time customers, knowing where we're doing bad and how to improve.