FAQ

- Motor power: Motor power directly affects the performance and durability of the treadmill, and it is generally recommended to choose a motor power of 1.5HP or above.
- Running belt area: Choose the right running belt area according to your height and stride length, usually it is recommended to have at least 130*45cm running belt area.
- Shock absorbing system: A good shock absorbing system can reduce the impact of exercise on the joints, and it is most important to choose a treadmill with effective shock absorbing design.
- Folding design: If the space is limited, you can consider the folding design of the treadmill for easy storage.
- Brand and after-sales service: Choosing products of famous brands usually provides more guaranteed after-sales service.

- Treadmill running belt slipping: the possible reason is that the running belt is too loose or the multi-groove belt is too loose, which can be solved by adjusting the balance bolt at the back end of the running belt or the fixed position of the motor.
- The treadmill stops automatically: the possible reasons include short circuit of the line, internal wiring problems or drive board problems, you need to check the line, wiring or replace the drive board.
- Treadmill noise: possible causes include carbon brush wear, motor running friction to the side of the object, bearing damage, etc., need to check or replace the carbon brush, remove foreign objects or replace the bearing.
- Treadmill can not start : Possible causes include power failure, blown fuse, broken switch of the motorized treadmill, etc. You need to check the power supply, replace the fuse or power switch.
- The speed of the treadmill is not stable: Possible reasons include the control button of the speed regulator is damaged, the circuit board or the speed sensor is faulty, you need to check or replace the related parts.

- Regular Cleaning : Clean the treadmill body, important parts and the surface of the running belt regularly to prevent moisture from coming into contact with the electrical parts and the underside of the running belt.
- Lubrication and Maintenance : Apply lubricant between the treadmill board and walking belt regularly to reduce friction and protect the motor, and it is recommended to replenish the oil manually every 3-6 months.
- Inspection and Adjustment : Regularly check the tension of the running belt and adjust the balance bolts to make sure the running belt is in proper condition.

Regular production lead time is 20-35 days, actual delivery time depends on the scheduling plan at the time of order confirmation

Support for customised content is available:
Logo, outer box printing, colour customization, size customization
Limitation: MOQ:50PCS per model

Support

-All customer information will be kept confidential, including product designs and logos.

50pcs per model

Motor ,PCB 1 year
The rest part 2 year

1% of order quantity